PROCESSING & SHIPPING TIME

We are committed to providing you with fast and reliable delivery service. Please refer to the detailed information about our processing and shipping times below.

Note:

a) “Business days” are Monday through Friday, excluding weekends and public holidays.
b) Processing and shipping times are estimates and may vary depending on your delivery address and current circumstances.

1) Cumtom Pet Art (T-Shirt, Hoodie, Sweatshirt, etc.)

a) Processing Time:
1–3 business days

b) Shipping Time:

• Standard ($5.99): 3–5 business days

• Priority ($12.99): 2–3 business days

• Express ($47.99 – UPS 2 Days): 2 business days

Shipping Fee Policy:

• From the 2nd item, an additional $2.99 per item will be added until reaching the free shipping threshold (applies to Standard shipping).

• The same shipping rates apply to T-Shirts, Hoodies, and Sweatshirts.

2) 3D Products (All Over Print – Pajamas, etc.)

a) Processing Time:
3–5 business days

b) Shipping Time:

• Economy ($3.99): 6–9 business days

• Standard ($7.99): 4–7 business days

• Priority ($13.99): 2–5 business days

Shipping Fee Policy:

• From the 2nd item, an additional $1.99 per item will be added until reaching the free shipping threshold (applies to Economy shipping).

3) Calculating Total Delivery Time

The total time for you to receive your order is:
Processing Time + Shipping Time

Example (3D Pajama with Standard Shipping):
Processing Time: 3–5 days + Shipping Time: 4–7 days = Total: 7–12 business days

We will send you an email notification as soon as your order has been shipped, along with a tracking number so you can check its status.

If you have any questions, please feel free to contact our customer support team — we’re always happy to help.